Dragon's katana Hoodie

Thank you for shopping with Grit & Glory! We’re committed to getting your order to you as quickly and safely as possible. Please review our shipping policy below for details on processing times, shipping methods, and delivery expectations.

1. Order Processing

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  Orders are processed Monday through Friday, excluding holidays.
  
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  Please allow 1–3 business days for your order to be processed before shipment.
  
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  You’ll receive a shipping confirmation email with tracking information once your order has been dispatched.
  

Note: During high-demand periods (sales, holidays, new releases), processing times may be slightly extended.

2. Shipping Rates & Delivery Estimates

Shipping costs are calculated at checkout based on your location, selected shipping method, and order weight.

Shipping MethodEstimated Delivery TimeCostStandard (Domestic)3–7 business daysCalculated at checkoutExpedited (Domestic)2–3 business daysCalculated at checkoutInternational7–21 business daysCalculated at checkout

Delivery estimates are provided by carriers and may vary depending on destination, weather, and customs delays.

3. Domestic Shipping

We currently ship within [Insert Countries, e.g., the United States and Canada].
All domestic orders include tracking information once shipped.

4. International Shipping

We proudly ship worldwide!
Please note:

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  International customers are responsible for any customs duties, import taxes, or fees imposed by their country.
  
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  Grit & Glory is not responsible for delays caused by customs or local postal services.
  

5. Shipping Address & Delivery Issues

Please ensure your shipping address is complete and correct at checkout.

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  We are not responsible for packages delivered to an incorrect address provided by the customer.
  
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  If your package is lost or damaged in transit, please contact us at davidcreapor@gmail.com within 7 days of the estimated delivery date. We’ll do our best to assist.
  

6. Order Tracking

Once your order ships, you’ll receive an email with a tracking number.
You can also log in to your Grit & Glory account to view your order status anytime.

7. Preorders & Backorders

If an item is marked as preorder or backorder, please refer to the product description for estimated shipping dates.
Orders containing both in-stock and preorder items may ship together once all items are available, unless otherwise stated.

8. Questions or Support

If you have any questions about your order or shipping, reach out to us at:
📧davidcreapor@gmail.com
📞0763770930

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at davidcreapor@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at davidcreapor@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at davidcreapor@gmail.com.